Frequently Asked Questions

If your inquiry is not addressed below, please contact us through a support form or the live chat.

How long will shipping take?

Shipping takes anywhere from 1-3 weeks depending on holidays, peak seasons, and shipment companies. If your order does not come within 28 days of ordering, please contact us for support.

Why is my product sized differently than what I ordered?

As an Asian street style inspired brand, a majority of our products are designed and manufactured in Asia. As a result, some of our products are catered to our Asian markets. While most of our products are made in American sizes, we sometimes need to convert our sizing when shipping Asian product to the United States.

How should I wash my garments?

Most of our garments should be washed with cold water and hang dried in order to prevent shrinkage and damage. We are not responsible for damages caused during washing and drying.

Can I get a refund?

At this time, we do not offer refunds due to high fraud rates. If you would like to dispute an order, please reach out to us and we will be happy to hear your case.